2021 Satisfaction Survey

In May 2021, we distributed satisfaction surveys to our outpatient clients and received a total of 2957 responses back, including 120 Spanish responses. Below, see the results from the English OP surveys. There were 120 Spanish surveys completed, 115 from Ozark and 5 from Counseling Associates. All Spanish ratings were Satisfied or Very Satisfied except 6 that were Neutral.

Sample of provided comments

The counseling I have been receiving there has been exceptional and it's very reassuring every time I leave that I am improving thanks to the counseling staff and I will definitely recommend them to anyone that needs it.

My needs and objectives are addressed with compassion, care, and in a way that has helped me be active in my own care. I have recommended services through this company to many friends. I appreciate each and every one of you.

Since utilizing these services, our family has been able to live our lives much easier and our child seems happier. 

This is the best company in the world. If anyone is having any kind of problem, reach out to this company. Your life will be a lot better, and you will be a better person. 

You all turned a scary experience into comfort and gave me my life back!!

This facility makes you feel comfortable and not like you're just some number on a piece of paper. They are comforting caring and above all in my 52 years of life the best listeners I have ever come across.